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Common queries answered

Frequently asked Questions

We offer instant delivery for most of our products! Once your purchase is confirmed, you will receive the activation code directly to your email within minutes. It’s fast, secure, and hassle-free.

However, certain products may require 12-24 hours for processing and delivery. These products will be clearly marked on their respective product pages.

We offer a 1-year warranty on all orders. If you encounter any issues with your unused activation code within this period, and we cannot resolve the problem, we will provide a refund. Please note that used licenses and requests made after the warranty period are not eligible for refunds. For unused products, you can request a refund within 14 days of purchase. For more details, please refer to our Changes and Returns Policy

We provide 24/7 premium customer support via email and WhatsApp. For enterprise clients, we offer dedicated support to assist with IT implementations, installations, and troubleshooting. No matter the time or day, our team is ready to help you with any inquiries or technical issues.

Yes, enterprise clients have access to a dedicated support line available 24/7. This ensures that your organization receives priority assistance with any inquiries, installations, or technical issues at any time.

Yes, all the licenses we sell are 100% genuine and audit-ready. As an authorized reseller, we ensure that every license key comes directly from trusted sources and complies with global software standards. Our licenses are suitable for both individual use and corporate audits.

Absolutely. We provide detailed invoices and supporting documentation for every purchase. These documents are essential for corporate audits and internal record-keeping, and we ensure they are delivered promptly.

Yes, we offer competitive volume discounts for businesses purchasing multiple licenses. Whether you need licenses for 100 users or more, our team can create a custom pricing plan tailored to your organization’s needs.

We accept all major payment methods, including credit and debit cards, PayPal, Bank Wire Transfers and other globally recognized platforms. For enterprise clients, we can also discuss customized payment arrangements if needed.

Yes, we offer 24/7 dedicated installation support for our enterprise clients. Our team can assist with software deployment, IT implementation, and troubleshooting to ensure a smooth setup process.

If you experience any issues with a license key, our support team is available 24/7 to assist. We’ll work with you to resolve the problem, and if the issue cannot be fixed, we will replace the license under our warranty policy.

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