We’re here to support you at every stage — from purchase to installation and activation. If any questions or issues come up, our support team is available 24/7 to provide fast, clear, and personalized assistance whenever you need it.
Get in touch with us
TheSoftwareKings.com is developed by Software Kings LLC
Company Number: 32-0711209
Address: 4010 South Ocean Blvd Suite: 406, Hollywood, Florida, United States of America, 33019
E-mail: help@thesoftwarekings.com
Customer Service Hours:
24 hours a day, 7 days a week (24/7)
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Contact us using the form below.
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Common queries answered
Frequently asked Questions
We offer instant delivery for most of our products! Once your purchase is confirmed, you will receive the activation code directly to your email within minutes. It’s fast, secure, and hassle-free.
However, certain products may require 12-24 hours for processing and delivery. These products will be clearly marked on their respective product pages.
We provide post-purchase support to assist with installation and activation issues. If an activation issue cannot be resolved, a refund may be provided in accordance with our Refunds and Returns Policy.
For unused products, refund requests can be submitted within 60 days of purchase. For full details, please refer to our Refunds and Returns Policy
We provide 24/7 premium customer support via email and Live Chat. For recurrent clients, we offer dedicated support to assist with IT implementations, installations, and troubleshooting. No matter the time or day, our team is ready to help you with any inquiries or technical issues.
Absolutely. We provide detailed invoices and supporting documentation for every purchase. These documents are essential record-keeping, and we ensure they are delivered promptly.
Yes, we offer competitive volume discounts for businesses purchasing multiple licenses. Whether you need licenses for 100 users or more, our team can create a custom pricing plan tailored to your organization’s needs.
We accept all major payment methods, including credit and debit cards, Bank Wire Transfers and other globally recognized platforms. For recurrent clients, we can also discuss customized payment arrangements if needed.
If you experience any issues with a product key, our support team is available 24/7 to assist. We’ll work with you to resolve the problem, and if the issue cannot be fixed, we will replace the license under our support & activation policy.