Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Customer Support
We provide 24/7 premium customer support via email and WhatsApp. For enterprise clients, we offer dedicated support to assist with IT implementations, installations, and troubleshooting. No matter the time or day, our team is ready to help you with any inquiries or technical issues.
Redeeming your gift card is quick and easy! Follow these steps to apply your gift card and enjoy your discount:
Step 1: Add the Product to Your Cart
- Browse our store and select the product you’d like to purchase.
- Click the “Add to Cart” button to add the product to your shopping cart.
Step 2: Redeem Your Gift Card
You can redeem your gift card either in the cart or during checkout:
Option 1: Redeem in the Cart
- Go to your shopping cart by clicking the cart icon at the top of the page.
- Locate the “Coupon Code” field.
- Enter your gift card code in the field provided and click “Apply Coupon”.
- Proceed to checkout by clicking the “Checkout” button.
Option 2: Redeem at Checkout
- Proceed to checkout by clicking the “Checkout” button.
On the checkout page, scroll down to find the “Coupon Code” 
Step 3: Enjoy Your Discount
- Once the gift card code is successfully applied, your total will update to reflect a 100% discount.
You should see a $0.00 total in the order summary as the image below shows
Step 4: Complete Your Purchase
- Review your order details to ensure everything is correct and proceed to checkout, where you will need to fill in your name and E-mail for delivery.
- Click “Place Order” to finalize your purchase.
What’s Next?
After completing these steps, you’ll receive a confirmation email with your product details and license information. If you encounter any issues while redeeming your gift card, feel free to reach out to our support team for assistance.
Go to My Account and follow this steps:
- Locate the Register section on the right side of the screen.
- Enter your Email address in the provided field.
- Click the green Register button.
- A link to set a new password will be sent to the email address you provided. Check your email and follow the instructions to complete the registration process.
Yes, all our licenses are 100% genuine and audit-ready. We are an authorized reseller, ensuring that every license key is sourced directly from trusted suppliers and complies with global software standards
Each code is verified for validity before sale, and we provide purchase documentation for your records. Our one-year warranty further ensures that any issues will be promptly addressed.
We offer instant delivery for most of our products! Once your purchase is confirmed, you will receive the activation code directly to your email within minutes. It’s fast, secure, and hassle-free.
However, certain products may require 12-24 hours for processing and delivery. These products will be clearly marked on their respective product pages.
Yes, enterprise clients have access to a dedicated support line available 24/7. This ensures that your organization receives priority assistance with any inquiries, installations, or technical issues at any time
Yes, we provide detailed invoices and supporting documentation for every purchase, essential for corporate audits and internal record-keeping.
Yes, we offer competitive volume discounts for businesses purchasing multiple licenses. Whether you need licenses for 100 users or more, our team can create a custom pricing plan tailored to your organization’s needs.
If you need to swap an item
Returns and Exchanges
We offer a 1-year warranty on all orders. If you encounter any issues with your unused activation code within this period, and we cannot resolve the problem, we will provide a refund. Please note that used licenses and requests made after the warranty period are not eligible for refunds. For unused products, you can request a refund within 14 days of purchase. For more details, please refer to our Changes and Returns Policy
If you experience any issues with a license key, our support team is available 24/7 to assist. We’ll work with you to resolve the problem, and if the issue cannot be fixed, we will replace the license under our warranty policy.
Yes, refunds are available for unused licenses if requested within 14 days of purchase. Please ensure that the license has not been activated, and contact our support team to initiate the refund process.
Customer Support
Our chat and email support line focuses on providing the best customer service experience. We understand that sometimes problems can arise, which is why we offer a 100% money-back guarantee.
- We include in the price this warranty for 1 year from the date of purchase.
Our Promise
- If we are unable to resolve your issue, we will refund your money in full, the only condition being that the purchased license has not been used.
Expert Support
Our team of experts is trained to handle a wide range of issues and will work diligently to find a solution that is satisfactory to you.
We pride ourselves on our fast turnaround times and our ability to provide clear and concise solutions.